Chapter 35 - TECHNOLOGY SOLUTIONS DEPARTMENT

Sec. 34.801. - Neighborhood Services Office functions. Chapter 37 - OFFICE OF THE SHERIFF Chapter 35 - TECHNOLOGY SOLUTIONS DEPARTMENT

PART 1. - DEPARTMENT ESTABLISHED

Sec. 35.101. - Establishment; functions.

There is created an executive department to be known as the Technology Solutions Department. The Department shall be responsible for, as the case may be, executing, managing and implementing the selection, procurement, development, operation, maintenance and inventory of the following functions and services:

(a)

All data processing systems and applications, centers, installations and equipment owned, leased or operated by the City;

(b)

All communication systems (telephones, cell phones, radios, computer networks, wireless devices, and any associated infrastructures, cabling etc.) owned, leased, or operated by the City;

(c)

The technology component of all personnel access systems for facilities owned, leased, or operated by the City;

(d)

All video surveillance and monitoring systems and equipment for the City;

(e)

Information and data processing systems to insure maximum efficiency in and effectiveness of the flow of information and data required for the management and operation of all agencies of the City;

(f)

All Geographic Information Systems and related licensing (GIS) owned, leased, or operated by the City, and shall establish and maintain standard practices for GIS that ensure seamless interoperability;

(g)

All software and hardware licensing for the City, and coordinate all funding requests for all of the above-referenced information processing or communications systems resulting in all approved funding being placed in the Department's budget, and procurement shall be accomplished by the Department in coordination with the Procurement Division of the Office of Administrative Services;

(h)

Coordinating all funding requests for the next fiscal year for all of the above referenced information processing or communications systems for constitutional officers and the City's independent agencies, which shall be reviewed by the Department annually prior to May 31 for the purposes of: (i) cost effectiveness and the efficient utilization of resources; (ii) increasing buying power (e.g. enterprise licensing agreements for common platforms); (iii) the ensuring of interoperability and security; (iv) the standardization of City-wide applications; (v) striving for City-wide solutions; and (vi) the capitalization on the knowledge of a department size information technology skill group;

(i)

Submitting a written report to the constitutional officers, independent agencies and to the Mayor and the City Council by June 30 each year; and

(j)

Having the responsibility for the administration of the City's records administration, retention and disposition program, as established in Part 2, Chapter 124, in accordance with law.

(Ord. 2024-175-E, § 13)

Sec. 35.102. - Director.

The Director of Technology Solutions is the head of the Department and shall also be known as the Chief Information Officer. The Director shall be appointed by the Mayor, subject to confirmation by the Council, and shall serve at the pleasure of the Mayor. The Director shall have a bachelor's degree from an accredited institution and five or more years of progressively responsible related experience in information technology, systems, strategic planning and project management or any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities or other commensurate training and experience. The Director shall perform those duties set forth below, and those duties and responsibilities as may be assigned by the Mayor or her designate in connection with information technologies, or prescribed by law. The Director is the lead technology and information officer for the City of Jacksonville.

(Ord. 2024-175-E, § 13)

Sec. 35.103. - Powers and duties of Director.

The Director shall have the following powers and duties with respect to management of the Department:

(a)

Establish and supervise the administration of a primary data processing center to serve the data processing needs of the City;

(b)

Designate, combine or abolish data processing installations in order to establish subordinate data processing centers;

(c)

Develop and implement data processing systems necessary to achieve economically justified data processing support for the City;

(d)

Develop and publish a data services manual to provide guidelines for administration of data processing centers, data processing installations, and to establish and enforce conventions and standards for development of data processing systems and operation of data processing equipment;

(e)

Assist in the preparation of and approve specifications for all information and data processing and communications equipment;

(f)

Supervise the management and operation of all data processing equipment and related devices necessary to operate the primary and subordinate processing centers;

(g)

Supervise, direct and coordinate the day-to-day activities of the Department;

(h)

Be responsible for the selection, procurement, development, operation, maintenance and inventory of all communication systems owned, leased or operated by the City, including, but not limited to, computer networks, telephones, radios and wires, fire and other signal alarm systems, video surveillance, personnel access, controlled clock systems and intercommunication systems;

(i)

Conduct such studies and planning programs as will ensure the maximum development and efficiency of existing and future information and data processing and communication systems;

(j)

Assist all departments, boards and commissions of the City in determining their respective communication requirements and assist the Chief of Procurement in the preparation of specifications for the purchase or other acquisition of communications equipment by the City. No communications systems or other services, including maintenance, of any type within the purview of the Department shall be purchased, leased or otherwise acquired by the City, without a prior recommendation by the Department relative to the efficiency, cost and overall feasibility of such system, service or maintenance programs. The Director/Chief Information Officer shall be responsible for the maintenance of all communications systems of the City within the purview of this Chapter; shall maintain a current and continuous inventory of all communications equipment utilized by all departments and divisions of the City; shall coordinate communications operations of the City; and shall supervise such employees engaged in communications as may be determined by the Mayor; and

(k)

Perform such other duties as may be directed by the Mayor or by law.

(Ord. 2024-175-E, § 13)

Sec. 34.801. - Neighborhood Services Office functions. Chapter 37 - OFFICE OF THE SHERIFF