Title 12174 · Code of Ordinances

Sec. 804.1204. - Towing, other services and storage charges; notice by the Sheriff.

Citation: Jacksonville, FL Code of Ordinances § 804.1204.

Section: 804.1204.

When a motor vehicle must be transported to a public storage lot or to a location within the designated towing zone, standard charges for towing and storage or other services shall be charged by wrecker and towing firms and by the City to owners of motor vehicles directed to be towed by the Sheriff's Office. Whenever a motor vehicle is directed to be towed by the Sheriff's Office, the towing firm shall within five business days from the date of such direction notify in writing, by certified mail, the registered owner of the motor vehicle, the insurance company insuring the vehicle, and any and all lienholders of record (as appears on the motor vehicle registration or as disclosed by the records in the State Department of Highway Safety and Motor Vehicles). The notice shall contain the date and time of towing, the name of the registered owner of the motor vehicle, the name of the towing company and the address at which the towed motor vehicle is stored. In the event the towed motor vehicle has a temporary license tag affixed to it, the towing firm shall, if possible, provide the same notice required herein within five business days to the entity to which the temporary license tag was issued. At the request of an owner or driver for his vehicle to be towed to another location, charges shall be negotiated between the owner or driver and the towing firm. Charges for towing and storage or other services and the classification of wrecker service shall be determined by the vehicle to be towed or service to be performed, and shall not exceed the charges set forth in www.jaxsheriff.org/fees for the following: TOWING AND OTHER SERVICE CHARGES All classes applicable 24 hours a day seven days a week. (a) Class A Wrecker: (1) Motorcycles, cars, pickups (through light duty — one ton with single rear axles), small camper trailers, trailers with single axles, includes sling, rollback or dollies rate plus amount per mile. (2) Extra charges — extra charge for rollover or additional winching. (3) Extra time at scene — After the first 30 minutes at the scene, extra time at the scene may be charged at the rate per hour, in one-quarter hour increments, for such services as additional winching, recovery, cleanup, waiting for inventory or other similar services. (b) Class A Storage (after the first six hours): (1) Motorcycles — rate per 24 hour day or fraction thereof inside or outside. (2) All others: (i) Outside — rate per 24-hour day or fraction thereof. (ii) Inside — rate per 24-hour day or fraction thereof, only when customer or police officer specifies or when necessary for protection from weather. (c) Class B Wrecker: (1) One ton through two ton trucks, motor homes with dual rear wheels, tandem axles and camper trailers —, rate plus an amount per mile. (2) Extra charges — extra charge for wheel lift, dollies, or rollover when necessary for protection of vehicle when requested or specified by customer or police officer. (3) Extra time at scene — After the first 30 minutes at the scene, extra time at the scene may be charged at the rate per hour, in one-quarter hour increments, for such services as recovery, cleanup, winching, waiting for inventory or other similar services. (d) Class B Storage (after the first six hours): (1) Outside — rate per 24-hour day or fraction thereof. (2) Inside — rate per 24-hour day or fraction thereof, only when customer or police officer specifies or when necessary for protection from weather. (e) Class C Wrecker: (1) Two and one-half ton trucks and up, semis, buses, mobile homes, and similar vehicle types — rate per hour (no mileage charge). Time starts when wrecker leaves the shop; time ends when tow recovery is finished and wrecker returns to shop and is parked. (2) Extra cleanup and recovery, when needed — rate per on-site cleanup/recovery worker per hour and all loboy trailers, Class B or Class C recovery — rate plus appropriate class wrecker charge. (3) Class B or Class C rollover, special nylon recovery straps — extra. (4) Air cushion recovery, rollover loaded semis — rate plus wrecker and equipment, if needed, to clean the highway (includes four hours at the scene), if over four hours at the scene, an amount per each extra hour in one-quarter hour increments. (5) Unloaded semis, buses, or similar vehicles — One-half of rates specified above. (f) Class C Storage (after the first six hours): (1) Semi-tractor— rate per day or fraction thereof. (2) Semi-trailer— rate per day or fraction thereof. (g) Administrative Fees: (1) A towing firm may, after the first 48 hours, charge an administrative fee not to exceed an amount for actual documented costs associated with notice advertising and with research for and mailing of certified notices to registered owners, insurers, and lien holders of record as required by F.S. § 713.78(4), but the actual documented cost shall not exceed a rate found in www.jaxsheriff.org/fees . (2) A towing firm may charge a fee for auction expenses as permitted by State law. (3) A towing firm may charge a non-business hours (8:00 p.m. through 7:00 a.m., seven days per week) access fee per visit. However, no such fee shall be charged for recovery of prescription medication or prescription glasses, child car seats, oxygen tanks or any type of medical equipment or life necessity items. No access fee shall be charged when complete payment is tendered for a vehicle being retrieved. (h) Crash Wrap Fee: A towing firm may charge a crash wrap fee for vehicles which without the wrap cannot be sealed from water. (i) Internet research fee: A towing firm may charge actual costs, up to an amount, for internet research fee per vehicle, but only when such research is necessary for notification. This amount is in addition to the administrative fee. (Ord. 68-82-59, § 157; Ord. 70-1202-553, § 1; Ord. 70-650-526; Ord. 71-397-181; Ord. 76-1022-518, § 1; Ord. 78-476-182, § 2; Ord. 83-218-105, § 1; Ord. 83-591-400, § 1; Ord. 87-453-366, § 1; Ord. 93-1810-1087, § 1; Ord. 94-907-526, § 2; Ord. 96-453-251, § 1; Ord. 2000-662-E, § 1; Ord. 2004-1374-E, § 1; Ord. 2008-166-E, § 2; Ord. 2017-665-E , § 42; Ord. 2025-64-E , § 1) Note— Former § 312.1204.