Performance evaluation

(a)

The city may conduct periodic performance evaluations of a licensee as the city determines is necessary. A licensee shall fully cooperate with these evaluations in good faith. Evaluation session shall be properly noticed and open to the public.

(b)

Topics which may be discussed at any evaluation session may include, but are not limited to, cable service; application of new technologies; cable system performance; cable services provided; programming offered; subscriber complaints; privacy; modifications to license; judicial and FCC rulings; and the city or licensee rules; provided that nothing in this subsection shall be construed as requiring the renegotiation of a license.

(c)

If the city implements a survey of cable subscribers in connection with a performance evaluation, the city may require a licensee to distribute a city questionnaire to its subscribers at licensee's expense, provided however that such distribution at licensee's expense shall not occur more than once every two years. The city shall provide a licensee with no less than four months notice of its intent to implement a survey as set forth herein. The city and a licensee shall cooperate and mutually agree on the content of such a survey.

(d)

Upon request and upon reimbursement of the city's copying costs, the licensee may receive copies of all responses.

(Ord. No. 11936, § 3, 6-8-00)