Appeals

(a)

A hearing officer shall be appointed by the city manager to hear appeals from alarm users on the issue of whether the alarm system in question activated a false alarm, as initially determined by a fire officer after his/her inspection at the location of a response to such activated alarm.

(b)

Upon receipt of any false alarm report from the city, the alarm user shall have ten days, orally or in writing to request a hearing before the said hearing officer; if the request is in writing, said writing is to be mailed or delivered to the fire prevention bureau, 444 SW 2nd Avenue, 10th Floor.

(c)

At the hearing, which must be scheduled within 15 days from the date the request for same is received, the alarm user shall have the right to present evidence and testimony.

(d)

The hearing officer shall make written findings available to the alarm user, and to the chief of the fire prevention bureau, within ten days from the date the hearing is concluded.

(e)

A decision by said bureau chief, or his/her designee, to uphold or to cancel the false alarm report which is the subject of the hearing, shall be made within ten days, from the receipt of the above findings by said bureau chief or designee.

(f)

Pending completion of all of the steps set forth in this section, each fire alarm in question will be presumed to have been genuine.

(Ord. No. 10073, § 3, 1-23-86; Code 1980, § 3.5-43; Ord. No. 13196, § 2, 9-27-10; Ord. No. 13676, § 2, 4-27-17)